Terms of Use

Last updated: 13 November 2026

By downloading or using Trovum, you agree to these terms. If you don’t agree, please don’t use the app.

1. The app

Trovum is a tool for keeping your personal records (such as passports, visas and IDs) in encrypted storage on your phone, reminding you of expiry dates and answering questions derived from those records. Our Privacy Policy describes how data is handled.

2. Licence

Subject to these terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Trovum on devices you own or control, for your own non-commercial use. You may not copy, modify, reverse engineer, decompile or resell the app, or remove any notices from it, except where the law allows that despite this restriction.

3. Purchase and refunds

Trovum is a paid app, sold as a one-time purchase with no subscription. Payment, taxes, receipts and refunds are handled by Apple App Store or Google Play under their own terms, and refund requests must go through them. Some features may use your device’s built-in capabilities (such as NFC or on-device AI) which depend on your hardware and operating system; the purchase does not guarantee that every feature works on every device.

4. Your data and your responsibility

• Your records exist only on your device. We cannot access, back up or recover them. You are responsible for keeping your device secure and for making your own backups.
• If you lose your device, forget your device passcode or delete the app, your data may be permanently lost.
• You are responsible for the accuracy of what you enter and for having the right to store the documents you add.

5. Not legal, immigration or professional advice

Trovum’s reminders, travel and residence summaries, gap detection and answers to questions are convenience features calculated from the information you enter or scan. They may be incomplete or wrong, for example because of a data-entry error, a scan misread, differing rules between countries or a missed update. They are not legal, immigration, tax or other professional advice. Always check dates and eligibility against your original documents and the official sources of the relevant authority before relying on them, particularly for visa applications, border crossings or deadlines. Do not rely on a reminder as your only means of tracking an expiry date.

6. Acceptable use

You agree to use Trovum lawfully and only with documents and information you are entitled to hold. You must not use the app to store or process others’ documents without their permission, or to attempt to interfere with the app or its security.

7. Intellectual property

The app, its design, text, graphics and code are owned by us or our licensors and are protected by intellectual property laws. Your records remain yours; we claim no rights in them.

8. Updates and availability

We may update, change or discontinue features of Trovum. Because the app runs on your device, updates are delivered through the app stores. We do not promise uninterrupted or error-free operation.

9. Disclaimer of warranties

To the fullest extent permitted by law, Trovum is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, missed deadlines, denied visas, refused entry or travel costs arising from your use of or inability to use Trovum. Our total liability for any claim relating to the app is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be limited by law, or any statutory consumer rights you have.

11. Termination

You can stop using Trovum at any time by deleting it. We may terminate your licence if you materially breach these terms. On termination you must stop using and delete the app. Sections that by their nature should survive (including 5, 9 and 10) will continue to apply.

12. Third-party terms

Your use of Trovum is also subject to the terms of Apple or Google, as applicable. Apple and Google are not responsible for the app, its support or any claims relating to it, and they are third-party beneficiaries of these terms to the extent their store terms provide.

13. Changes to these terms

We may revise these terms from time to time. The current version is always on this page, with its date. If you keep using the app after a change takes effect, you accept the updated terms.

14. Governing law

These terms are governed by the laws of the jurisdiction in which the developer is established, without regard to conflict-of-law rules, except where your local consumer law requires otherwise.

15. Contact

Questions about these terms: hello@trovum.app